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DELIVERY & ORDERS

ORDERS

  • I have not received the confirmation email, what should I do?
  • How can I modify or cancel my order?
  • I didn’t receive my order. What can I do?
  • A product I ordered is missing. What can I do?
  • I received wrong/damaged product. What can I do?
  • My order has been sent back to the expeditor. What can I do?

DELIVERY

  • Does fitvia ship globally?
  • What are the standard delivery times?
  • What are the shipping costs?
  • How can I track my order?
  • How can I modify my deliver address?
  • The order status is ‘delivered’ but I didn’t receive my order. What can I do?
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